About Magic Carpet Steam Cleaning
Ken Wong started Magic Carpet Steam Cleaning in 2011 with one simple belief: great work, honest pricing, and treating every customer like ohana. More than a decade later, that's still the whole business plan.
Ken Wong
Owner & Operator
Our Story
A Local Guy, Doing Honest Work
Ken Wong was born and raised right here in Hawaii. He knows these neighborhoods, these families, and what it means to take care of a home on this island. When he started Magic Carpet Steam Cleaning in 2011, he wasn't trying to build a franchise — he was trying to do right by his community.
From day one, Ken set two non-negotiable rules: flat rate pricing with no upsells, and every job done right the first time. No bait-and-switch quotes. No pressure to add services you don't need. Just a clear price, professional equipment, and results you can see.
Over fifteen years later, those rules haven't changed. Ken still personally oversees every job, still uses the same professional truck-mounted hot-water extraction system, and still picks up the phone himself. When you call Magic Carpet, you're talking to the owner.
- Personally serves every customer — no subcontractors
- Professional truck-mounted hot-water extraction
- Fully licensed and insured in Hawaii
- Eco-friendly, non-toxic cleaning products
- Flat rate pricing — you know the cost before we start
- 100% satisfaction guarantee on every job
“To provide every homeowner and business on Oahu with the cleanest carpets possible — at a fair, transparent price, with zero pressure and zero surprises.”
We believe a clean home shouldn't come with a side of stress. That's why everything we do is built around simplicity, honesty, and results you can actually see.
— Ken Wong, Owner
What We Stand For
Our Values
These aren't talking points — they're the principles Ken has run his business by since day one.
Honest, Flat Rate Pricing
You get one clear price before we ever start — and that's exactly what you pay. No upsells, no surprise add-ons, no pressure tactics. Ever.
Licensed & Insured
Magic Carpet Steam Cleaning is fully licensed and insured in the state of Hawaii. You can trust us in your home with complete peace of mind.
Eco-Friendly Solutions
We use green, non-toxic cleaning products that are safe for your keiki, your pets, and the environment — without sacrificing cleaning power.
Community First
Ken grew up here. These are his neighbors, his ohana. Treating every home with care and respect isn't a policy — it's personal.
Professional Equipment
Our truck-mounted hot-water extraction system delivers far superior results compared to portable machines — deeper clean, faster dry times.
Satisfaction Guaranteed
If you're not 100% satisfied with the results, we'll come back and re-clean at no charge. We stand behind every single job.
Professional Grade
The Right Equipment Makes All the Difference
Consumer-grade carpet cleaners from the hardware store can't compare to professional truck-mounted hot-water extraction. Our system generates higher heat and suction, pulling dirt, allergens, and bacteria from deep in the carpet fibers — leaving your floors cleaner and drier faster.
Truck-Mounted System
Far more powerful than portable units — deeper extraction, faster dry times
Hot Water Extraction
Industry-standard method recommended by carpet manufacturers
Eco-Friendly Detergents
Green-certified, non-toxic, safe for kids and pets
Licensed & Insured
Fully covered — your home is protected every step of the way
Our History
2011
Founded Magic Carpet Steam Cleaning
Ken launched the business with a single truck-mounted unit and a commitment to honest, flat rate pricing.
2013
Expanded to commercial accounts
Hotels, restaurants, and offices across Oahu started trusting Ken with their commercial carpet care.
2016
Added 24-hr emergency flood extraction
Seeing neighbors in need after heavy rains, Ken added round-the-clock water extraction service.
2019
Certified eco-friendly cleaning program
Transitioned to a fully green product line — safe for keiki, pets, and Hawaii's fragile ecosystem.
2024
Over a decade of 5-star reviews
Hundreds of happy customers across every neighborhood on Oahu and still going strong.
From Honolulu and Kaimuki to Kailua, Hawaii Kai, and the North Shore — if it's on Oahu, we can clean it.
Want to learn more?
Ready to Meet the Difference?
Book online and get a FREE hallway, closet & spot treatment included. Or call Ken directly — he picks up.
Flat rate pricing · No hidden fees · 100% satisfaction guaranteed